Effective Date: 01/03/2026
Welcome to Stamp. This Privacy Policy explains how Stamp ("we", "us", or "our") collects, uses, stores, and protects your personal information when you use our mobile application (the "App"). By using Stamp, you agree to the practices described in this policy.
Stamp is a location-based experience at its core. To calculate the travel time of your hot air balloons, place your virtual mailbox on the map, and animate real-time delivery paths, we require access to your device's precise geolocation, both in the foreground and background.
Background location access is only active when the app has an active delivery in progress. We do not continuously track your location when the app is idle.
To send visual Stamps, we require access to your device's camera and photo library. We do not upload photos to our servers without your explicit action of sending a Stamp.
To help you find and connect with friends on the map, we may request permission to sync your phone contacts. Contact data is used solely for friend discovery and is never sold or shared with third parties. Contact syncing is optional — you can use Stamp without granting this permission.
During onboarding, we collect:
When using the anonymous Ghost Stamp feature, we collect the sender's approximate origin location to calculate the distance, estimate delivery time, and generate the Live Activity flight path animation. The recipient does not receive any identifying information about the sender. We retain the minimum data necessary to operate this feature and prevent abuse.
We may collect anonymised usage data (e.g., feature interactions, crash reports) to improve the app's performance and stability. This data is not linked to your identity.
We use the information we collect to:
We do not use your data for advertising purposes or to build marketing profiles.
We do not sell your personal data to third parties. We may share limited data in the following circumstances:
We retain your personal data only for as long as necessary to provide the service or comply with legal obligations.
You can request deletion of your account and all associated data at any time via the App settings under Account → Delete Account. Upon deletion, your data will be permanently removed from our systems within 30 days, except where retention is required by law.
Depending on your country of residence, you may have the following rights regarding your personal data:
To exercise any of these rights, contact us at the address in Section 7.
Stamp is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that a user is under 13, we will promptly delete their account and associated data. If you believe a child has registered without parental consent, please contact us immediately.
We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse. However, no method of transmission over the internet or mobile network is 100% secure. We encourage you to protect your account by keeping your credentials confidential.
We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this document and, where appropriate, notify you via the app. Continued use of Stamp after changes are posted constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: support@thesocialcie.com